Consumer Rights and Tips
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Native American
Gas, Electric & Cooperatives
- New Mexico Public Utility Act
- Customer Deposit Interest Rate for 2024 is 3.93%
- Rule 410 – Residential Customer Service by Gas, Electric & Electric Coop Utilities
- To file a protest on a proposed rate increase, click here.
- Electric Specific Rules and Rates
- Electric Cooperative Specific Rules and Rates
- Electric Coop Rate Increase Requests
- How to Save Money on Heat at Night
- New PNM Rates – What to Expect
- PNM Outage Map
Telecommunications
- Part 16 – State Telecommunications Consumer Protection
- Federal Communication Commission Rules & Regulations – Title 47 – Telecommunications
- Federal Communication Commission Truth in Billing Rules – Telephone Bills
- Sample Wireline Phone Bill
- Unfair Trade Practices
- Telecom Company Specific Rules and Rights
- National Do Not Call Registry
- Federal Cable TV Consumer Service Standards